APPENDIX C
Error Messages
If the disk-drive unit does not operate properly, an error number is displayed to the T.V. screen. Such cases should be handled as follows.
| Error Number | Cause | Coping Methods |
|---|---|---|
| 01 | The disk drive may have failed or the disk may be defective. | Please contact the nearest Nintendo Customer Service Office (address, phone number on page **) or the store where the item was purchased. |
| 02 | The eject button may have been partially depressed during disk access. | Handle according to the instructions given for the particular game. See the game's user's manual for more information. |
| 03 | The disk drive may have failed. | Please contact the nearest Nintendo Customer Service Office (address, phone number on page **) or the store where the drive was purchased. |
| 04 | The disk may be defective. | |
| 05 | The clock may have temporarily stopped functioning. | Handle according to the instructions given for the particular game. See the game's user's manual for more information. |
| If this error number appears repeatedly even though the date and time have been set, the internal lithium battery may be dead. | Please contact the nearest Nintendo Customer Service Office (address, phone number on page **) or the store where the item was purchased. | |
| 11 | The disk may be defective. | |
| 21 | The disk drive may have failed or the disk may be defective. | |
| 22 | ||
| 23 | ||
| 24 | ||
| 25 | ||
| 31 | The disk drive or the Nintendo 64 unit may have failed, or the disk may be defective. | |
| 32 | ||
| 33 | ||
| 34 | ||
| 35 | ||
| 41 | The disk drive or the Nintendo 64 unit may not be properly connected. | Properly connect the two components as described in 4. Connecting (2. Nintendo 64 Unit Connections) page **.
If this does not solve the problem, clean the 50-pin connector according to the instructions given in 9.50, Cleaning the PIN Connectors --> page **. |
| The 50-pin connector on the top of the disk drive or that on the bottom of the Nintendo 64 unit may be dirty or have something adhering to it. | ||
| 42 | Has a disk been inserted? | Insert a disk in the disk drive. |
| The eject button may be partially depressed. | Remove the disk and insert it again. | |
| 43 | The disk drive may have failed. | Please contact the nearest Nintendo Customer Service Office (address, phone number on page **) or the store where the drive was purchased. |
| 44 | A Terminator Pak may still be inserted in the 36-pin memory-expansion connector on top of the Nintendo 64 unit. | Ensure proper connection as described in 4., Connecting (1. Memory Expansion Pack). page **. |
| 47 | A different disk than that requested on the T.V. screen may have been inserted. | Replace the inserted disk with that requested on the T.V. screen. For more information, see the user's manual for the game. |
| 48 | The clock may have temporarily stopped functioning. | Set the date and time as described in 8., Setting the Date and Time.
page ** |
| If this error number appears repeatedly even though the date and time have been set, the internal lithium battery may be dead. | Please contact the nearest Nintendo Customer Service Office (address, phone number on page **) or the store where the item was purchased. | |
| 49 | The disk may have been removed during access. | Handle according to the instructions given for the particular game. See the game's User's Manual for more information. |
| The eject button may be partially depressed. | ||
| 50 | The eject button may have been partially depressed during disk access. | Remove the disk and press the reset switch. |
| 51 | The disk may have been removed during access. | Remove the disk and press the reset switch. |
If the suggested solution does result in normal operation, please contact the nearest Nintendo Customer Service Office (address, phone number on page **) or the store where the item was purchased.